The team at Alliance Foot & Ankle Specialists wants to take a moment to explain our treatment philosophies, why our practice is top-notch, and how we run our office. We want you to learn more about our medical approach and why we love what we do.
In today’s fast-paced world, it seems that some doctors have adopted a drive-in, drive-out mentality. These medical professionals seem rushed and distracted, and you leave feeling neglected and not heard. Some of these doctors don’t take the time to fully understand the symptoms of your medical condition.
At Alliance Foot & Ankle Specialists, Dr. Joseph Harvey and Dr. Richard Nichols understand that one of the best ways to successfully treat their patients is by listening to what they have to say, asking questions about their symptoms, and caring about their concerns. Within your story lies many of the answers we need to provide you with optimal treatment. You know your body, and the information you provide us about your symptoms is vital for healing your condition. At the beginning of each visit, we listen before we talk.
We Give Guided, Informed Exams
What is a guided, informed exam? Imagine the difference between examining the foot of a person who hasn’t spoken a word during their appointment and examining the foot of someone who has told you about their history of breaking a certain bone over and over and who is coming in after suffering an injury on the soccer field. Obviously, the informed exam is going to result in a much faster and more accurate diagnosis. An uninformed exam can result in the opposite: misdiagnosis and the wrong treatment.
That’s why our podiatrists actively listen to our patients before their socks come off. We do not interrupt as they teach us about what has happened and how they feel about it. The result is a better patient relationship, and it provides for better diagnoses and outcomes.
We Use a Holistic Approach
We may be podiatrists, but we don’t just care about our patients’ feet. We understand that healthy feet are the foundation of a healthy body. Feet not only keep you mobile, they help with posture and balance. When you have problems with your feet, you may be having problems with other areas of your body, too.
While we strive to make your feet healthy and pain-free, we also recognize that there may be other factors, such as lifestyle, diet, behavior, and mental health issues, that may be contributing to your medical condition.
We treat the whole patient, not just their symptoms. We consider the whole body, not just the feet. We listen to the whole story, not just the closing paragraph.
We Want You to Be an Active Participant in Your Care
We believe that a patient has the best medical experience when they have time to ask questions, understand their symptoms and medical condition, and be involved in their treatment plan. This is why we provide all patients with a checklist to guide them through their visits and treatment plans and why we take extra care to be transparent and honest.
We always want our patients to understand why we perform certain procedures, why we recommend specific treatments, and why we advise certain after-care regimens. We arm you with the information you need, so you know exactly what to expect along the way.
We Don’t Move Forward Without Your Trust
It’s hard to find someone who has not had a sub-par experience with a medical professional. Maybe you were treated without full knowledge of what to expect. Maybe you weren’t heard. Maybe your doctor never informed you of your options. It’s possible your doctor didn’t believe you were actually in pain or suffering symptoms you say you were. Whatever the case, that stops when you come through our doors.
At Alliance Foot & Ankle Specialists, we do not take action without your complete trust. And we establish that trust by listening to you, taking our time to get to know you, and being thorough about your medical situation. We understand that if you are not comfortable, you will have an inferior experience.
We Form Real Relationships With Our Patients
Our podiatry practice is not about fixing foot problems and collecting checks. We are about establishing a neighborhood practice where individuals and families can receive a lifetime of care. We want to get to know you, understand your story, and be there for you when you need help with your foot health.
We feel that forming relationships with our patients not only keeps them coming back to our practice, it helps us be better practitioners and doctors. We play the long game, and nothing pleases us more than seeing familiar faces in our offices as we help them continue to have happy, healthy feet.
We Believe in a Balanced Approach and Multiple Perspectives
We believe in the strength of having a podiatry practice with two different doctors, from two different backgrounds and from two different generations. It creates a balanced approach and a quick way to get a second opinion or perspective. Dr. Nichols and Dr. Harvey both have extensive experience and expertise, but their work is stronger because it’s done as a team.